Faqs

- EXPERTISE - After making hundreds of projects, our team has lots of experience and are equipped with the technology, tools, machines, and materials required to produce handmade sculptures to the highest quality standard.

- LONGEVITY - We have shipped our sculptures to our customers in 36+ countries around the world.

- STRICT QUALITY CONTROL We perform all final quality check, setup adjustments and buffing if needed in our Atlanta warehouse to ensure every sculpture is delivered in tip top shape.

Yes. After drawings are made, we cut sheet metal into thousand pieces and assemble them by hand. ONE BY ONE.

Our products are built from scratch and in the order they were received. Lead times are based primarily on sales volume, but build complexity is sometimes also a factor. We usually finish projects within two weeks and then ship them from Europe to the USA. Average time for delivery is 6-8 weeks from the date of order.

Most orders ship within 10 business days; transit time is an additional 4-6 weeks. High sales volume may briefly slow down delivery by a few days and for this we apologize! We send out sculpture in the order they are received and if there's ever a short delay in delivering your product, we'll reach out and let you know in advance. Shipping huge sculptures is not as easy as it may seem. We will offer you couple of delivery options and dates.

Yes, we offer special pricing for Veterans and Military. A 10% discount is available to current and veteran members of the US Military, National Guard and Reserve, and their immediate family members who reside in the same household. Please email sales@buori.com to get your veteran or active military status verified by providing your military ID. Thank you so much for serving our country and we hope for an opportunity to earn your business.

We accept Visa, MasterCard, Discover and American Express.

Yes, we also accept cash, checks, money orders, and bank deposits.

Production Model (In-Stock) orders may be cancelled at any time. The cancellation fee is 5% for US customers and 6.5% for non-US customers. Please call or email us as soon as possible so we don't ship your product!

Buori Custom Shop orders can be cancelled and refunded only if your product has not been put into production. The cancellation fee is 10% for US customers and 15% for non-US customers.

Failure to pay the remaining balance of your custom sculpture within 30 days of notification of build completion will result in the confiscation of your product and the forfeit of all payments made toward your project.

NONE. All you need to do is to show us where to display it. Your sculpture will come 100% assembled and set up by our team members. 

Shipping prices vary based on your shipping address and size of the project.

Yes.

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